Frequently asked questions
Frequently asked questions
More questions?
Our customer service team is available every day from 9AM to 6PM.
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Reward program
Get more info on Bon Point; our customer loyalty program.
PROMO and FLEX Tickets
What are the available age discounts?
Here are the available discounts:
Babies (0-2 years old) – 50% discount
Children (3-13 years old) – 30% off
Students (14-25 years old) – 15% discount – ID card required
Adults (18-64 years old) – Regular price
Seniors (65 years and older) – 15% discount
What is the difference between a FLEX ticket and a regular ticket?
FLEX is the name that we have given to our regular fare, as opposed to PROMO.
The FLEX ticket, true to its name, offers you lots of flexibility for exchange and refund.
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