• There are many reasons to have an account! The client account allows you to:
  Gather all your tickets, transactions and points Bon Point balance in one place.
• Buy a ticket in a few clicks, modify it easily (depending on its conditions) and accumulate points Bon Point with FLEX tickets. Once you have 1000 points Bon Point, you get one free ticket one way!
• Protect the environment, since there’s no need for a printed ticket anymore! You can simply show your electronic or mobile ticket to board.
• Obtain a credit equivalent to 100% of the value of the ticket when asking for a refund.
• Automatically apply an account credit on your next purchase through your client account.

If you bought a refundable ticket through your client account and need to cancel your trip, you can choose to get 100% of the value of the ticket on your client account. The credited amount will then automatically be applied to your next purchase through your client account.

You must purchase the new ticket through the client account that holds the deposit. Simply log into your client account and your credit will automatically be applied to your purchase. You can also use it by calling our Client Service at 1 888 999-3977.

The Bon Point program is our reward program. The more you travel, the higher your meter! Every FLEX ticket bought online and through your customer account earns you 100 points Bon Point. Accumulate 1000 points Bon Point and get 1 FREE one way ticket to the destination of your choice! To check your point balance, simply log into your client account.

There are many reasons to download the app! The app allows you to:

• Gather all your tickets, transactions and Express Meter point balance in one place.
• Buy a ticket in a few clicks, modify it easily (depending on its conditions) and accumulate points Bon Point. Once you have 1000 points Bon Point, you get one free one way ticket!
• Protect the environment, since there’s no need for a printed ticket anymore! You can simply show your electronic or mobile ticket to board.

Congratulations! Your 1000 points Bon Point can now be converted into one free one way ticket towards the destination of your choice! Log into your client account, select an itinerary and get it for free.